Privacy Policy

At Old Town Meze & BBQ Turkish Restaurant, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with us in any way. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we treat it.

1. Information We Collect:

- Personal Information: When you make a reservation, contact us, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and any other information you provide voluntarily.

- Payment Information: If you make a reservation or purchase a gift card, we may collect payment information such as credit card details. However, we do not store payment information. All transactions are processed securely through our payment processor.

- Usage Data: We may automatically collect certain information about your device and how you interact with our website. This may include your IP address, browser type, operating system, and browsing activity.

2. How We Use Your Information:

- To Provide Services: We use your personal information to fulfil reservations, process orders, and provide you with the services you request.

- To Communicate: We may use your contact information to send you important updates, confirmations, or respond to your inquiries.

- Marketing Purposes: With your consent, we may send you promotional emails about our restaurant, special offers, events, and other information we think you may find interesting.

- Improving Our Services: We may use your information to analyse trends, track user activities, and improve our website, services, and customer experience.

3. Data Security:

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect against unauthorised access, alteration, disclosure, or destruction of your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.

5. Your Rights:

- Access and Control: You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your data.

- Opt-Out: If you no longer wish to receive marketing communications from us, you can opt out by following the instructions provided in our emails or contacting us directly.

6. Changes to This Privacy Policy:

We reserve the right to update or change this Privacy Policy at any time. Any revisions will be posted on this page, and the "Last Updated" date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any changes.

7. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Old Town Meze & BBQ Turkish Restaurant

7 East Parade

Hastings

TN34 3AL

Last Updated: 7/7/2024

Thank you for trusting Old Town Meze & BBQ Turkish Restaurant with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.